I can see a lot of development time went into the bells and whistles, but for goodness sake, make it a little more user-friendly and a little more stable before pushing it to market. ESPECIALLY if the issue occurred from installing a tried and true product like Office. Nobody should ever have to edit their registry because of a compatibility issue caused by your software using an old jet driver and ODBC for communications.

It would take a day to create a script to do all of the things your page says to do, and it would be idiot proof. If you have known problems, like compatibility issues with Microsoft products, you need to release a hotfix. There is a whole page devoted to telling you how to tweak the registry, download things, repair files, etc, etc.Īlright guys, enough is enough. Then, I installed Office 365, and it broke the LogBook. So, I installed HRD on a brand new Windows 10 machine, and everything appeared to be working fine. I purchased HRD 6.3, only to find out Windows XP was not supported. He posted a negative review of the software at, calling out the company for its seeming unwillingness to fix the underlying issue. A user of Ham Radio Deluxe wasn’t too happy with its apparent incompatibility with Windows 10. This tactic, however, is a new twist on the old “punish customers for negative reviews” game. It won’t prevent companies and individuals from filing bogus libel lawsuits, but it will prevent entities from using contractual clauses as prior restraint on negative reviews and criticism. If it’s not completely bogus libel lawsuits, it’s bogus fees being charged to end users for violating non-disparagement clauses buried deep within the company’s terms of service.įortunately, a federal law going into effect next year will limit some of this bullshit behavior. We’ve seen lots of terrible responses to negative reviews and other online criticism - most of which end with the offended party having earned plenty of new enemies and gained nothing at all in the reputation department. See update at the end, with more details from one of the co-founders of HRD

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